Frequently Asked Questions
Accommodation & Amenities FAQs:
• Is there a minimum night stay? Yes, 2 to 3 nights depending on season.
• Are children welcome? Yes, but may NOT be childproof.
• Is the there a hot tub? Yes, a private 4 person hot tub at Wolf Branch Cabin and Apple Blossom Cottage, but not at Elizabeth Loft or Nook.
• Is there air conditioning? Yes, there are window units in each property.
• Is there a washer and dryer? Yes,
• Do we need to bring towels and linens? No, all linens are provided including hot tub towels, where applicable.
• What type of heat is provided? Either a propane gas fireplace, an electric "woodstove" or monitor heat and an electric heat backup in each bathroom and in most bedrooms.
• How do we get keys? Instructions for key location will be given after all payments are received. You will not need to make a special trip to pick them up.
• Is there cable? Yes and /or Satellite.
• Is there an internet connection? Yes, either DSL or wireless, except Wolf Branch Cabin only has dial-up (DSL unavailable).
• Is smoking allowed inside? No
• Is the kitchen equipped? Yes, all pots, pans & dishes are provided and need to be washed and put away before departure. There is a stove with an oven, coffeemaker, microwave, toaster oven & blender. There is a gas grill outside.
• Are any food items provided? Staple items such as tea coffee, sugar, mayo, mustard & ketchup.
• Are picnic items such as plastic plates, spoons etc. & are paper plates provided? No
• Is a flashlight available? Yes, however, sometimes items are accidentally taken by others before you.
• What items can be recycled? #1 & 2 plastics only, all aluminum & tin cans, glass, all mixed paper and cardboard. All containers need to be rinsed BEFORE you put in the recycling bins.
• Can accommodations be made for severe allergies or special personal needs? We will do all that we can, however please remember that we need to know in advance.
Pet FAQs:
• Are pets welcome? Yes, we are happy to allow you to bring along your pets at no additional nightly cost. The deposit amount required however will be slightly higher than for those who are not bring pets. NOTE: if your pet sheds you are required to take extra precautions regarding the bedding/furniture and any clumps of hair on the floor, furniture, appliances, etc. Washer, dyer and vacuum, as well as other cleaning supplies are available at all locations. Failure to use them will result in a non refund of your deposit.
• Should our dogs and cats be treated for fleas and ticks? Yes, by your personal choice of product.
• Are there rats? They have not been an issue; however are things are possible.That is why we ask that trash be disposed of properly and with care. We strive very hard to keep any litter cleaned and cleared inside and out!
• Is there a vet close by? All animal emergencies for the entire Western NC area go top REACH animal hospital on Brevard Road.
• Is there fishing nearby? Yes, NC stocks trout streams in the Pisgah National Forest. You will need to purchase a NC fishing license if you do not already have one.
Recreation, Area FAQs:
• Is there hiking, biking, etc. close by? Yes, the Blue Ridge Parkway is close, as well as the Mountains to Sea trail or the Appalachian Trail is closest to Wolf Branch Cabin.
• How close is the Asheville Airport? appx. 22 to 44 miles depending on location.
Cancellation Policy
100% refund with 21 day or more notice
50% refund with 20 to 8 day notice
0% refund with 7 day or less notice
* unless the location can be rerented for the same time period minus, $25 administration fee
